Fouani

Pulse

Events, showroom operations and audit in one place — what customers say, what each showroom spends, and every query followed through until it is closed.

What it does

Audit
Expenses checked against Sage line by line — queries raised, answered and closed, with a record of who said what.
Operations
Sites, staff, travel and duties — kept up by the showrooms, followed up by head office.
Events
Happy Hour and the events to come — customer scores by showroom, the replies behind them, and every missed day.

For Fouani staff. Customers reach the survey from the code on the table.